our solutions

On-Demand Food Delivery App

Solutions

On-Demand Food Delivery App solution include

  • Register, Login, Forget Password

    Every user should be able to create a profile by signing up via Facebook or Google. There will be also manual sign up by filling in the form. All the details entered by the user must be safe.

  • SMS Gateway Integration

    OTP is a must in order to verify if a phone number entered is a genuine one or not. 

  • Food Listing and Search

    The app can either list down the food items sorted by categories or sorted by nearby. The more practical way is when user is shown restaurants which are near to their current location.

  • Single Restaurant Page

    Every restaurant must have its own profile page filled with the menu and its location where users can browse through and place an order.

  • Add To Cart

    Customers should be able to order food from many different restaurants/merchants, therefore add to cart function will allow the users to add the items on the cart and simply make the payment in one go. There is no need for them to place orders multiple times.

  • Order Scheduling

    With this feature, the user will be able to place the order ahead of time. For example, a user can place an order before he leaves his office so that once he reaches home he does not have to wait long for his food t0o arrive. 

  • Payment Gateway Integration

    Including multiple payment methods makes it easier for the user to pay for the food. Payment gateway providers nowadays already has multiple methods in one gateway.

  • Real-Time Order Tracking

    After a user placed an order, they will love to track the progress of their order in real-time. Users will also get less annoyed during the waiting time since they know what is the status of their order.

  • Rating & Reviewing

    Rate and reviews will let other users know how good each restaurant/merchant is and whether they should order from there  or not.

  • Promo Codes, Offers, and Loyalty

    This feature is going to assure user loyalty and retention as well as increasing the number of orders. Through push notification, the user can be told about the attractive deals and offers.

  • Push Notification

    Push notification can increase user engagement with the app. Postcode based push notification can be used to promote relevant deals and items to the right users.

  • In-app Messaging & Call

    Users must be able to chat with the restaurant/merchant or the restaurant. There will be also a call function where it will redirect the user to their phone call screen with the restaurant/merchant number pasted. 

  • Google Maps API Integration

    This is to make the app have the ability to track the user’s current location, to load the nearby restaurants, track the delivery boy and to calculate distance and time.

  • Navigation and GPS Tracking

    This will be done using Google Maps APIs. Users must be able to chat with the restaurant/merchant or the restaurant. There will be also a call function where it will redirect the user to their phone call screen with the restaurant/merchant number pasted. 

  • Matching Algorithm

    This function will match the order with the closest and free delivery boy based on location or/and current route.

  • Delivery History

    A record of all previous bookings made along with the amount paid with date and time.

  • Others 

  • Register, Login, Forget Password

    Restaurants/merchants will be able to sign up/log in and reset their password. However, the admin will have to approve the account before they are able to start creating the menu.

  • Order Management

    Receiving orders, approving requests, generating invoices, request delivery boy to pick up the food, and receiving payments are all handled by this module.

  • Menu Management

    Restaurants/merchants can easily create, edit, and delete the menu items. The item can also be disabled to prevent users/customers from adding it to their cart.

  • Order Tracking

    The incoming, on-going, scheduled, and dispatched orders will be sorted properly so that the management of the orders can be done in a proper way. 

  • Push Notification

    Restaurants/merchants will get real-time notifications regarding orders placed, the status of delivery boy, and others.

  • Reports & Analytics

    Data reports is not only a progress tracking feature but also a motivation mechanism. Restaurants/merchants can use visualized data to make informed decisions.

  • Customer Reviews

    This feature will allow the restaurants/merchants to view the customer reviews so that can keep informed on any issues or space for improvement. 

  • In-app Messaging

    Restaurants/merchants will be able to chat with the users/customers.

  • Wallet

    Every restaurants/merchants will have a wallet that holds the amount they have made. Technically, the amount will be in the bank account of the company which owns the apps, but the wallet acts as a medium to account for the withdrawal amount.

  • Others 

  • Register, Login, Forget Password

    Delivery boy can sign up/sign in and reset the password. However, the admin will have to approve each delivery boy before they are able to start receiving jobs. 

  • Order Details

    The function to view incoming jobs, and accept a job.

  • Delivery Status

    Delivery boy can update the delivery status for example when he has accepted the order, picked it up and delivered.

  • Enable/Disable Availability 

    The online status can be changed. If set to offline, delivery boy will not receive any jobs.

  • In-App Messaging

    Delivery boy can chat with the user.

  • GPS Navigation

    Delivery boy can navigate to the location of the vendor/merchant and the user with one click.

  • Ratings and Feedback

    Not only the user, but the delivery boy can also rate the users and leave feedback about them.

  • Wallet

    Delivery boy will have a wallet in their app which shows the amount they have made, their past deliveries, and the withdrawable amount. 

  • Profile

    Delivery boy can change their account information and password from profile.

  • Others

  • User Management

    This is where admin can see the table of all the users signed up. Admin also able to edit any information of the user profile, delete or deactivate the user’s profile

  • Order Management

    Receiving orders, approving requests, generating invoices, request delivery boy to pick up the food, and receiving payments are all handled by this module.

  • Menu Management

    Admin will be able to create, edit, and delete the menu items. The item can also be disabled to prevent users/customers from adding it to their cart.

  • Driver Management

    This function is for the admin to monitor the activity of the driver, approve or ban drivers and to edit the profile of the drivers.

  • Live Tracking of all drivers in a single map

    There will be a big map which tracks all drivers in real-time.

  • Push Notification Manager

    This function is for the admin for sending targetted push notification to users and/or drivers sorted by postcodes/locations/interests and/or others.

  • Transaction History

    This is a table where admin can see all the transactions ever made on the system. Besides, the transaction can be also sorted in different sorting conditions. Admin also can export the transactions into CSV.

  • Reports/Analytics

    Number of signups, number of orders, number of sales, amount of sales sorted by daily, weekly, monthly and etc will be shown in graphs and charts.

  • Database Backup

    An easy function for admin to make a backup of the database. Just one click and it will export the database file.

  • Coupon Generator

    Admin will be able to create coupons with flexible settings such as limited number of coupons, expiry date, usage limit, targetted for vendors and etc.

  • Loyalty Points Setting

    Admin will be able to set the amount of loyalty points users should receive for x amount they paid. 

  • Booking Cancellation Settings

    Admin will be able to set the condition of the booking cancellation. 

Food Delivery App - Ordering Flow

Food Delivery App - User App

Food Delivery App - Rider App

Food Delivery App - Shop/Merchant App

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