Privacy Policy
Last updated: [1 January 2026]
SegWitz Sdn Bhd (1367921-K) (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use segwitz.com (“Site”) or contact us.
This Policy is aligned with Malaysia’s Personal Data Protection Act 2010 (“PDPA”), which operates based on seven personal data protection principles.
1. Personal Data We Collect
Depending on how you interact with us, we may collect:
Identity & contact details: name, email, phone number, job title, company name.
Business enquiry details: requirements, project information, and messages you submit via forms or email.
Technical & usage data: IP address, device/browser information, pages visited, referral source, and cookies/analytics data (where enabled).
Recruitment data (if applicable): CV/resume details, employment history, and portfolio links.
2. How We Collect Personal Data
We collect personal data when you:
Submit a form on our Site or contact us via email/phone,
Request a proposal, meeting, or consultation,
Browse our Site (via cookies/analytics, if enabled).
3. How We Use Personal Data
We may use your personal data to:
Respond to enquiries and provide requested information,
Prepare proposals, quotations, or statements of work,
Deliver and manage services (where a contract exists),
Improve Site performance and user experience,
Send relevant updates or marketing communications (where permitted or consented),
Maintain security, prevent fraud/abuse, and comply with legal obligations.
Under the PDPA, processing should be supported by appropriate notice and consent (depending on context), and handled according to PDPA principles such as notice/choice and disclosure.
4. Disclosure to Third Parties
We may disclose personal data to:
Service providers (hosting, email, analytics, CRM, security) who process data on our behalf,
Professional advisers (auditors, lawyers, consultants) where necessary,
Authorities where required by law or to protect rights and safety.
We do not sell personal data.
5. Cross-Border Data Transfers
Some of our service providers may host or process data outside Malaysia. Where this occurs, we take reasonable steps to ensure your data is protected and handled in a manner consistent with applicable requirements
6. Data Retention
We retain personal data only as long as necessary for the purposes stated in this Policy (or as required by law), then securely delete or anonymise it.
7. Security Measures
We use reasonable administrative, technical, and organisational safeguards to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure. No method of transmission or storage is 100% secure, but we work to maintain strong controls.
8. Your Rights (Access & Correction)
You may request access to and correction of your personal data, subject to PDPA conditions and verification of identity. The PDPA recognises individual rights such as access and correction. PDP
If you are in jurisdictions that provide additional rights (e.g., access rights under GDPR-style frameworks), we will also consider such requests where applicable.
9. Cookies & Analytics
We may use cookies to improve Site performance and understand usage. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
10. Updates to this Privacy Policy
We may update this Policy from time to time. The latest version will be posted on this page with the “Last updated” date.
11. Contact Us (Privacy Requests)
For privacy questions or requests, contact:
Email: [email protected]
Address: Room 3, 2B, Jln Kenari 7, Bandar Puchong Jaya, 47100 Puchong, Selangor
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