Cemas Khidmat is an app where car owners can request towing, and mechanics to change tires, buy fuel or troubleshoot issues with their cars.
Cemas Khidmat service provider app allows mechanics and tow trucks to create an account and start getting jobs from the provider app.
Challenge & Solution
By understanding the problem the startup is trying to solve, it seems as if there is a big market for this. But when many different stakeholders come into the picture, it was a challenge to build a mobile app that caters to different types of audiences coming from different backgrounds.
We broke it down into several user personas which gives us visibility into where each of their pain points at.
Separating different services provided inside the app into several modules enables each of the services to have its own different flow.
Our Process
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Result Driven
Created extra income for mechanics and skilled workers while simultaneously providing car owners the convenience of quickly hiring someone to help with their car issues.
