Food delivery app development was on a rise during the pandemic because of the ultra-convenience it provides for customers in getting food right to their doorstep.
Munchh is a local food marketplace platform that enables merchants of various categories to showcase their food offerings. the Munchh Loyalty Journey rewards consumers that made repeated purchases in a stamp-booked-like concept.
Challenge & Solution
Instead of developing a delivery app that requires the startup to form its own delivery team, we integrated a 3rd party delivery service. The ultimate decision-making to choose a suitable delivery partner was given to us. After having multiple rounds of discussion with all the partners, we end up choosing the one with a larger delivery coverage with a really good API that will enable us to develop a scalable system.
Our Process
Result Driven
Reduced waiting time for merchants to accept an order.
Improved customer experience journey.
Rewarding repeat buying.